I get quite a few questions via my Twitter, Facebook and Google+ social media accounts; most of which are pretty much the same. They are, you might say, questions that are frequently asked. So I have called this page the Frequently Asked Questions page - clever, eh?
If you ask Netflix then you'll probably get their stock response: "Contracts are constantly expiring and being renewed - in this case we were unable to renew the license to stream 'XYZ'". In a nutshell Netflix 'rent' films and TV shows from the producers and studios and when you rent things you have to give them back at some point. It's the same with Netflix, licenses expire and they have to stop showing them. Cost is also an issue; Netflix pay to 'rent' the films and if not many people are watching them then they don't want to spend our subscription fees on that content. As such, they might not renew their contract and a show will be removed.
No idea. None of the streaming companies really announce what will be added unless they've got something exclusive. Any official announcements from Netflix will be posted on their Press Releases Page (you'll need to change the region to 'UK' on the right hand side). Other than that, well, you can ask them if you want but you'll probably get the stock answer of "We'll let you know as soon as it's available!".
When logged in to the main Netflix website, scroll to the very bottom and click on 'Contact Us' - from there you can phone them (free phone number) or have an online chat.
Congratulations, you did irony. First of all I post all new additions, any shows that are streaming again (i.e. removed but have come back), expiry dates and removals. Right, let me explain what I call 'The Netflix Cycle'.
First of all you need to either sign up or register an account at my.newonnetflix.info/account. Once you've done that you are then ready to subscribe. Simply click on the subscription envelope on any film and TV show on the New On Netflix UK site. You will get an email about any expiry dates, removals or new episodes. You can also subscribe to titles that have been removed and we will email you if they are made available again.
To see (and edit) all your current subscriptions please go here: https://my.newonnetflix.info/account/subscriptions_nf
Important: if you don't subscribe to any titles then you won't get any emails!
Yes! Simply log in to Netflix and go to their requests page.
If a film or TV show has never been released in the cinema or on DVD/Blu-Ray then the BBFC do not need to rate it. A number of titles on Netflix are rated as 'G' which stands for 'Guidance' (not to be confused with the American MPAA rating 'G' for 'General Audiences') and, having spoken to Netflix about this, they are intended for older children (around age 12+) - see their list of maturity ratings here. It is hoped that they will make use of the BBFC's 'Watch & Rate' service so online-only videos will have recognisable ratings.